Traders Warehouse Security Distribution Group is a national distributor of electronic security equipment ranging from CCTV, intruder alarm, access control, fire detection and retail tagging sectors.
This week we had an enjoyable session developing Traders Warehouse contact centre team on the importance of Customer Service and the skills to leave a lasting positive impression.
“The training definitely helped me ascertain more understanding of how to present myself professionally and welcoming to customers. I have been on many training courses for customer handling and this was by far the most enlightening. The methods of learning used in my session were engaging and interactive, especially with phone scenarios. I couldn’t recommend Springboard Training higher to company’s wanting exemplary training.”
Jamie Murphy | Sales Team Support